Frequently asked questions

  • How does the IPPC mark look like?

    The IPPC mark indicates that wood packaging material has been subjected to an approved phytosanitary treatment in accordance with the ISPM 15 standard. Examples of the IPPC mark are illustrated below:

    • NL = ISO-country code for the Netherlands.This code must be distinguished from the unique registration number of the registered company by a hyphen.
    • 000 = unique registration number of the registered company;
    • HT/DH = treatment applied: heat treatment (HT) or Dielectric Heating (DH).

    Please note that as of 18 March 2010 fumigation by means of Methyl bromide (MB) had been prohibited in the EU as treatment method.


    D = Dunnage (Loose wood)

    Click for more detailed information and examples of the IPPC mark.

  • How can I ensure that the supplier is allowed to use the IPPC mark?

    Manufacturers complying with the requirements of ISPM 15 receive a unique registration number, which must be applied and be recognisable in the IPPC mark on the wood. This mark is internationally recognised. To ensure that the supplier is allowed to use the mark, purchasers / users of wood packaging material need to verify that the supplier has been registered at SMHV as follows:

    • Verify the registration number of the supplier on the website of SMHV.
    • On the invoice of the supplier must be specifically mentioned that, for the supply of treated productswood packaging material that meet the requirements of ISPM 15, the company is registered at SMHV with reference to the registration number.
    • Verify the IPPC-mark: the IPPC-mark is the key to admittance to the country to which you are exporting. Wooden packaging carrying the IPPC mark, provide a guarantee that they meet the requirements of ISPM 15. No separate phytosanitary certificate is needed for wood or wooden packaging which comply with ISPM 15.

    Consequently this guarantees that your supplier is indeed registered in the central register of SMHV. Simply the statement that the wooden packaging has undergone a heat treatment, is not sufficient.

    Don't take any risks - select a registered supplier!

  • What are the risks using ISPM 15 non-compliant wooden packaging?

    More and more countries demand that the packaging of imported goods comply with ISPM 15.

    • You risk that the wooden packaging will be retained, sent back or destroyed by the country involved, in the case that:
      • you acquire wooden packaging from a non-registered company;
      • the number cannot be traced to a registered supplier;
      • on your wooden packaging no mark is indicated;
      • on the invoice not specifically is mentioned that, for the supply of treated products that meet the requirements of ISPM 15, the company is registered in the central register of SMHV referring to the registration number;
      • your wooden packaging has not been marked in compliance with the marking system.
        Manufacturers complying with the requirements of ISPM 15 receive a unique registration number, which must be applied and be recognisable in the IPPC mark on the wood. This mark is internationally recognised.

    Make sure:

    • to avoid risks as a purchaser / user of wood packaging and obtain your wood packaging from a registered supplier;
    • Verify the registration number of the supplier on the website of SMHV;
    • On the invoice of the supplier must be specifically mentioned that, for the supply of treated wood packaging material that meet the requirements of ISPM 15, the company is registered at SMHV with reference to the registration number.
    • Verify the IPPC-mark: the IPPC-mark is the key to admittance to the country to which you are exporting. Wooden packaging carrying the IPPC mark, provide a guarantee that they meet the requirements of ISPM 15. No separate phytosanitary certificate is needed for wood or wooden packaging which comply with ISPM 15.